FAQ - Frequently Asked Questions

We are an online-based company. This means we don’t need to maintain physical showrooms, allowing us to pass on the savings to our customers. As we source, build and sell our products directly to our customers, we can keep our prices at a minimum while making sure our products are made to the highest standards.

We pride ourselves in supporting the local economy. Our beds are manufactured in the heart of West Yorkshire, where we are based. Where we need to source items outside of the UK, our partners must meet the same high standards of quality and excellence we expect from all other suppliers.

We offer free delivery to most mainland UK postcodes. We never apply extra shipping charges unless we have to.

Divan beds are 5 to 7 working days

Ottoman beds are 7 to 12 working days

All ordered items are manufactured in-house by ourselves. Deliveries are made by our nominated 3rd party courier company BJS. Please contact BJS directly if you have any delivery-related questions on 01922 645650

When purchasing a bed from us, you automatically qualify for our one-year guarantee.

We offer the full range of UK bed sizes, as shown in the table below (please note that European sizes have different dimensions, even if they have the same name):

We sell traditional divan bases with and without storage drawers, as well as ottoman storage beds.

Two drawers or four drawers. A two-drawer model has drawers located on the same side of the bed frame or either side of the bottom base, while a four-drawer model includes two drawers on either side of the bed.

This type of bed includes a storage area located directly beneath the mattress frame. This is accessed by lifting up the frame with the help of a built-in hydraulic system. The frame is so designed that the mattress stays in place while being lifted up. Customers can choose from a front end or a side opening.

The storage capacity will depend on the size of the bed. In other words, the bigger the bed, the greater the storage capacity. However, for all sizes, the base height is typically 15” from the floor and the internal storage depth is 9.5”.

According to the UK Sleep Council, you should purchase the biggest bed that will fit into the available space in your bedroom. A bigger bed is certainly recommended if you share a bed, as it will help to prevent partner disturbance while sleeping.

The ‘bigger the better’ rule still applies. However, if you are buying a storage bed, make sure you have unobstructed access to your drawers or the side where your ottoman lifts up.

Please check the individual product information for details.

Not necessarily. If you suffer from pain and discomfort in your back and joints, sleeping on this type of mattress can alleviate stress on the spine and bring relief to painful pressure points. This is because the extra firm support it offers evenly distributes body weight and maintains natural alignment of the spine. If you do not suffer from these symptoms, however, a softer alternative might be preferable.

These are made up of thousands of tiny springs, each placed inside its very own fabric pocket. These pockets are nested together, but each spring works independently for better support: the more pockets there are, the greater the support.

As it absorbs body heat in order to hug your contours, it can make some sleepers feel too hot and even sweaty. However, newer types of memory foam are designed to improve airflow and maintain a comfortable sleeping temperature.

When delivered, memory foam mattresses sometimes have an odd smell, partly because they are often shipped vacuum packed and partly because of the chemicals used which give them their ‘memory’ quality. To get rid of the smell, leave your purchase in a well-ventilated room for a few days. If you think you might be allergic to the chemicals used in memory foam, please contact us prior to making any purchase.

We recommend a pocket sprung mattress, as this will ensure your respective body weight is supported in the area where you sleep.

If you have a dual-sided mattress, you should rotate it every three months and turn it over at least twice a year. This will help maintain the level of support and comfort it offers. If you find turning over a mattress difficult, then a no-turn alternative is strongly advised.

This has a single side which is padded or upholstered for sleeping on, while the other side has a plain design with a non-slip surface. As it does not need to be flipped, maintaining it involves much less effort than double-sided alternatives. This not only reduces the risk of an injury, but also makes them ideal for people with limited strength who struggle turning a mattress over.

All of our mattresses are available to be purchased separately. However, the UK Sleep Council recommends that a new divan base and mattress are bought at the same time, as the two are made to work together and the base will affect how your mattress feels and performs.

Manufacturers typically recommend changing a mattress every seven years. Once you have had your current mattress for about five years, start to look out for signs of wear and tear, or sooner if sleeping on it is becoming increasingly uncomfortable.

Some do, as part of the overall price. Where beds are sold on their own, a headboard can be purchased as an extra.

We offer two main headboard types. A headboard with high struts can be fitted straight onto the bed rather than the wall. A floor standing headboard stands behind the bed and is fixed to the divan frame with screws.

Yes. Choose from an impressive range of colours, textures, styles and prints, as well as finishing touches, to make your headboard a truly personal statement.