Next Divan Privacy Policy

Next Divan is actively committed to protecting the privacy of its customers. We will not disclose any information regarding them unless necessary to provide the services we offer – such as when processing an order and arranging the delivery of products purchased on our website. Our customers’ privacy is very important to us and we will do everything in our control to protect it.

Information collected by Next Divan

First name
Last Name
Delivery address
Email address
Telephone number
Your preferred payment method

By registering on nextdivan.co.uk, you are enabled to purchase our products and access other services provided on our website. We may use your contact information, i.e. your email address or telephone number, to get in touch with you in case of an emergency, for example, if there is a problem with your order. This information may also be provided to third-party service providers we work with to complete the fulfilment of your order.

Communication between Next Divan and their customers

When you sign up to our website and provide us with your details – such as email address, delivery address and telephone number – you are given the option to explicitly consent to receive further communication related to our products, services and/or offers you may be interested in – normally you would receive this communication via email as a newsletter. This type of communication may also include information regarding third parties’ products you may be interested in.

All nextdivan.co.uk customers can unsubscribe from receiving marketing material, sent by us or third parties, at any moment. This can be done by visiting your account on our website and make the necessary changes in your settings, or opt-out via the unsubscribe button included in all our email communication. You can also opt out by notifying us via email or post.

Cookie policy

Cookies are small bits of information stored in your browser or hard drive to improve your user experience when visiting websites. Our cookies enable us to keep items stored in your Shopping Cart between visits, but they do not contain any information that could be used to identify you personally.

You can decide not to accept our cookies and still be able to use most of the features provided on our website, including adding products to your shopping cart and make purchases. You can edit your overall cookie preferences via your web browser settings.

Information we store and its security

We take very seriously the security of our customers’ personal details. We have a security policy in place, designed to protect all the personal details we hold on you. We store the information you have provided us on a secure web server, which we believe is a secure and well-protected environment.

Next Divan does not keep/store your financial information.

Login details and user access

As a registered user on nextdivan.co.uk, you are required to create a username and a password. By logging in to our website you can access the information we are holding on you, such as your account information. You can log into your online account anytime and anywhere, and you can update, amend or delete any details accessible on your online account.

Under GDPR, you are entitled to access any information we hold on you. We may charge a small fee to cover the administrative costs of complying with your request if this is manifestly unfounded or excessive.

If any information we hold about you is incorrect or out-of-date, please let us know about it so we can update your records and possibly contact you to confirm these changes.

Third party websites

We will not pass your information to third parties, either for free or for a fee, without your prior consent. Links to third party websites you can find on our website or social media profiles are given with the purpose of improving the services we provide. However, we have no control over the third parties’ content on other websites and we do not accept any liability or responsibility for any material which may offend you. We will do our best in order to provide links that are only appropriate, relevant and of a good quality.

Consent

By becoming an online customer of nextdivan.co.uk, you give us consent to the collection and use of data you have provided as outlined in this privacy policy.